01
Send
The dentist or hygienist sends the referral, findings and images.
A better connection between practices
Good care
deserves a
complete return.
From the hygiene chair to the specialist, and back again. Relay brings the referral, the reply and the follow-up into one connected conversation.
No login to send a referralNo app for patientsWorks beside your practice software
A simpler way through
One referral.
A complete circle.
The handoff doesn’t end when someone presses send. Everyone should know what comes next, and the referring office should hear how it went.
02
Reply
The specialist reviews, edits and approves the response.
03
Schedule
The patient requests a time. The front desk confirms.
04
Return
The visit and report come back to the referring office.
Every side of the handoff
A better day.
For the whole team.
Choose your view. See how Relay fits the part of the practice you know best.
For hygienist
The referral starts with you. It should be easy to send.
Capture the findings, attach the images and send the referral from the chair. Spend less time chasing the handoff and more time with the patient.
- No account needed to send
- Photos and findings travel together
- See where the referral stands
For referring office
You sent your patient out. You deserve to know what happened.
A shared referral list brings the visit, treatment and report back to the office that started the conversation.
- One view across your referrals
- Treatment reports for the chart
- A clearer return from the specialist
For specialist
Everything you need to reply. Your judgment, every time.
Review the referral and its images together. Start from a reply drafted using your protocols, then read, edit and approve it yourself.
- Images and findings in one workspace
- Drafted replies require your approval
- Your practice’s identity stays out front
For coordinator
A better next step than “call us to schedule.”
Once a referral is accepted, a secure link helps the patient request a time. The front desk confirms the appointment.
- Patient appointment requests
- Staff-confirmed scheduling
- Secure links, without details in the text
Inside Relay
Real workflows.
Already taking shape.
Explore the working product. These are real screens, shown with made-up patients for the demo.
01 / Specialist workspace
The context.
The conversation.
The next step.
The original referral, clinical images, a tooth chart and a drafted reply sit together. Review the details and approve every word before it goes.
Every drafted reply stays in your control.
02 / Referring office
A clear view
of what came
back.
See referrals that need attention, cases in progress and implants ready to restore, from the referring office’s phone.
One place to follow the referrals you send.
03 / Patient referral page
Your practice.
Your front door
for referrals.
A simple practice-branded page gives referring teams a direct place to send a patient. No sender login and no patient app.
Your name and identity lead the experience.
The details that make the difference
Thought through.
From send to return.
Practical tools for the steps between the clinical work. Your practice’s identity stays at the center.
Your referral kit.
QR cards and countertop signs carry your practice’s name. Scan, complete the referral, and send.
Implant follow-through.
Track placement through restoration, so the team knows when a site is ready and who’s restoring it.
Ready for the chart.
Give the referring office a referral slip and treatment report to add to the patient’s record.
Know your network.
See which offices refer to you, how often, and where a conversation might be useful.
Private by design.
Secure links keep patient details out of texts and emails. Access to a record is logged.
An addition, not an overhaul.
Run Relay next to your existing practice software. Nothing to replace or migrate on day one.
Does a referring office need an account?
No. The referring dentist or hygienist can send a referral through the practice’s referral page without a login.
Does Relay replace our practice software?
No. Relay is designed to work alongside the software your office already runs. The referral workflow is separate, so there is nothing to migrate on day one.
Are AI-drafted replies sent automatically?
No. The specialist reads, edits and approves every drafted reply before it is sent.
How do we get started?
Book a conversation with the founding team. We’ll walk through the working product and discuss onboarding your practice and referring offices.
For founding practices
Let’s make the
next handoff
better.
We’re working with a small group of specialist practices and their referring offices. Meet the people building Relay, see the product, and tell us what your practice needs.
Book a 15-minute demoDelbert GallegoCo-founder & CTO, Ridgeback Software520-576-2924
[email protected]